DESCRIPTION OF THE ISSUE
Insurances that does not pertain EFT option, processed all the provider’s payments towards Old Billing Company of Dr. .  Initially they scanned few EOBs towards Dr’s office and they were again scanned to us for payment posting process.
CONCEPT
All the payments of any provider should be linked directly to the Provider’s address and not to any Billing Company.
SOLUTION
On facing this issue, we started circulating correct and newly updated W9 form of the provider towards all the carriers to have payments processed to correct payor address