Example 1

You : Excuse me. I’m looking for a book called “ABC”?

A : Ok sir. The book is right over there.

You : Thank you.

A : You are welcome

Example 2

You : Excuse me. Do you know where is the book department?

A : Sure. Please follow me.

You : Thank you.

Example 3

You : Excuse me. How can I find the book called “ABC”?

A : Oh. I’m afraid it was sold out.

You : It’s ok. Thank you.